Introducing Abilities in Microsoft Viva, a brand new AI-powered service to develop and handle expertise

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Right now on the HR Expertise Convention, we unveiled new capabilities in our worker expertise platform, Microsoft Viva, together with a brand new AI-powered expertise service and the final availability of Viva Amplify, a multichannel workforce communications hub. These new product improvements are designed to assist organizations enhance worker engagement and productiveness, that are crucial to turning into a high-performance group (HPO).1

Microsoft Viva Amplify

Centralize marketing campaign administration, publishing, and reporting to achieve and interact workers.

Asserting Abilities in Viva

We’re excited to announce a brand new AI-powered Abilities in Viva service that can assist organizations perceive workforce expertise and gaps, and ship personalised skills-based experiences all through Microsoft 365 and Viva functions for workers, enterprise leaders, and HR.  

With speedy developments in AI, the way in which firms handle and develop expertise is reaching an inflection level—job necessities are altering, new talent units are wanted, and roles are evolving. Actually, 82 p.c of leaders say their workers will want new expertise to be ready for the expansion of AI. On the identical time, studying isn’t maintaining with the tempo of change and innovation. 60 p.c of individuals say they don’t at the moment have the fitting capabilities to get their work performed.2  

Staff will want sooner, seamless entry to new expertise to assist new methods of working for an AI-powered future. And organizations would require agility to shift from conventional job-based expertise administration follow to a skills-based method. By using AI-powered expertise know-how, HR and enterprise leaders can give attention to strategic priorities, and enhance enterprise outcomes whereas rising and empowering the workforce. 

Abilities in Viva leverages the mixed energy of the Microsoft Graphwhich gives worker exercise indicators throughout Microsoft 365 functions and providers—and expertise from the LinkedIn Abilities Graph—a dynamic mannequin that maps the worldwide expertise panorama, together with how 39,000 distinctive expertise relate to one another, to jobs, and to studying content material. With AI reasoning utilized on high of this knowledge layer, Abilities in Viva can intelligently infer an worker’s expertise profile, offering Viva clients with an improved understanding of present workforce expertise. Abilities in Viva won’t join particular person LinkedIn member knowledge to a person’s Viva expertise providers. Be aware: Solely mixture expertise knowledge from the LinkedIn Abilities Graph can be shared with Viva.

Listed here are a number of key situations this new service will mild up throughout Microsoft Viva and Microsoft 365 functions and providers. 

Strategic workforce planning

Leaders acquire up-to-date insights into their group’s expertise panorama, enabling agile workforce improvement and deployment. Abilities in Viva powers a brand new set of dashboards inside Viva Insights which permits leaders to visualise talent metrics to entry group capabilities, gaps, and alternatives. They’ll additionally see how expertise are distributed throughout organizations, groups, ranges, and modifications over time.

Image of a data visualization dashboard showing skill capabilities categorized by organizations within a company.

Upskilling and reskilling

HR, Studying and Growth groups, and managers can use these insights from Abilities in Viva to create focused studying academies or studying paths to upskill and reskill their groups rapidly on crucial matters. And with the brand new expertise inferencing in Viva, Viva Studying will now intelligently recommend new studying content material primarily based on expertise workers are at the moment growing or perhaps inquisitive about studying.  

A learning system user interface where a user clicks to edit their skills and selects a skill they want to learn about

Talent discovery within the circulate of labor

Abilities are intelligently prompt for workers primarily based on indicators from the Microsoft Graph together with exercise throughout Microsoft 365 and Viva. Staff can verify and handle their expertise within the expertise editor in Viva, and their confirmed expertise will present up of their Microsoft 365 profile card which is accessible throughout Outlook, Microsoft Groups, and different Microsoft 365 apps and providers.

Animated image showing a chat interface followed by click into a user's profile card to view their confirmed skills.

Our purpose is to fulfill clients the place they’re on their expertise journey—which implies taking an open, extensible method to Abilities in Viva that enables for interoperability with third-party functions our clients could already use as their major expertise information, enabling a extra holistic and unified expertise view. Abilities in Viva will enter non-public preview by the top of 2023 and can be included within the Microsoft Viva suite. 

“As we undertake one of many largest transformations in UK monetary providers, we all know that growing the abilities of our colleagues would be the essential forex wanted to ship on our strategic plan. This collaboration with Microsoft on Abilities in Viva can be a serious step ahead to serving to us do that. It unlocks thrilling new methods to convey the most recent AI-powered expertise know-how along with our folks to supercharge how we work proper throughout the organisation. We consider that this long-term funding in expertise can be a catalyst for this transformation and in the end in attaining our development ambitions to do extra to assist Britain prosper.”  

Lloyds Banking Group logo

—Sharon Doherty, Chief Individuals & Locations Officer, Lloyds Banking Group 

Viva Amplify—drive influence together with your communications

Our analysis exhibits that one of many high 5 work circumstances thought-about most necessary for HPOs is having inspiring and engaged leaders.3 Engaged workers, an indicator of high-performing organizations, are 46 p.c extra prone to see their firms as robust communicators and 37 p.c extra prone to categorical confidence in management.1 

Clearly, reaching the fitting workers on the proper time and with the fitting message is a crucial facet of an engaged and high-performing workforce.4 To do that, organizational leaders and communicators want the instruments to raise firm technique, create a two-way dialogue, and energize their folks. Because of this we’re excited to announce that Viva Amplify, a key part of the communications and group capabilities in Microsoft Viva, is now usually obtainable and at the moment rolling out to Microsoft Viva suite subscription clients.

Viva Amplify centralizes marketing campaign administration, publishing, and analytics so enterprise leaders and company communicators can join and interact with all workers meaningfully. Utilizing multichannel publishing, communicators publish throughout the apps and units for particular workers, in only a few clicks. Now they’ll create and handle organization-wide or focused campaigns to assist inform everybody, create alignment, and encourage motion—all from one place.

A screenshot of Viva Amplify

Create a high-performance group with Microsoft Viva

Abilities in Viva and Viva Amplify are simply the most recent in Microsoft Viva’s regular enlargement and launch of improvements. Since its launch in February 2021, Viva has influenced the worker expertise platform class with modern new applied sciences that span office analytics and worker suggestions, studying and information administration, purpose setting and OKR administration, and worker communications and communities. Now in an period of generative AI, we’ve launched new clever conversational experiences inside Viva functions to assist speed up workforce insights, summarize and create content material, suggest actions, and simplify the worker expertise. These developments in Viva will present organizations with a brand new technique to perceive workforce tradition and take actions to enhance engagement and efficiency whereas measuring the influence of these actions on enterprise outcomes to create a cycle of steady enchancment.

Microsoft Viva now has greater than 35 million month-to-month energetic customers in organizations throughout industries like monetary providers together with U.S. Financial institution and PayPal, know-how together with DELL, client items together with Carlsberg Group, Grundfos, and Haleon, skilled providers together with Sage and CBRE, hospitality together with Melia Motels—all counting on the platform to construct a HPO.

Study extra and get began

  • Learn the Excessive-Efficiency Group (HPO) Information containing our newest analysis findings on high-performance organizations within the new period of labor. And learn the way a give attention to workforce engagement and productiveness will help your group exceed expectations.
  • Be part of the Viva Group, your vacation spot for best-practice steering, conversations with consultants, and peer-to-peer studying.
  • Discover Microsoft Viva suite subscription licenses. These will embody Viva Amplify and Abilities in Viva (when it turns into obtainable)—see full plans and pricing. For those who’re inquisitive about understanding extra, contact your Microsoft consultant.

1The New Efficiency Equation within the Age of AI, Work Pattern Index Particular Report, Microsoft. April 20, 2023.

2Will AI Repair Work? Work Pattern Index Annual Report, Microsoft WorkLab. Could 9, 2023.

3HPO information, “Redefining Excessive Efficiency within the New Period of Work,” Microsoft Viva Individuals Science crew. October 2023. 

4Getting our inner IT communications proper with Microsoft Viva Amplify. September 1, 2023. Examine how Microsoft is remodeling its inner IT communications with Microsoft Viva Amplify.

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