For those who’re a frequent Wegman’s shopper, you may need to examine your receipts.
The grocery retailer has confirmed that prospects who made bank card transactions on August 16 might have been double charged resulting from a system error, the reason for which remains to be unknown.
“Some bank card transactions have been inadvertently charged twice for his or her order,” the grocery chain stated in a section concerning each on-line and in-store purchases, per native outlet CBS Boston.
Prospects took to social media to warn others and vent in regards to the double fees they observed as soon as they’d rendered.
“I simply noticed a double cost on my account and known as, that is the reason I used to be given,” stated Jessica Figueroa concerning a Massachusetts location, saying that she was advised that the chain skilled a system-wide error. “Supposedly company is working to rectify all and supposedly the double cost will simply fall off.”
“I simply known as, & each buyer who shopped at any Wegmans on August 16 was double charged,” one other girl stated on X.
On August 16, I spent $450 on groceries at Wegmans & then I made an extra $45 buy as a result of I forgot objects. I used to be double charged for each transactions. I simply known as, & each buyer who shopped at any Wegmans on August 16 was double charged. Examine your statements.
— Laura Miers (@LauraMiers) August 18, 2023
Wegmans shops double charged or over charged prospects not too long ago. Please examine your accounts if you happen to shopped there in the previous couple of days. I simply heard this on KYW information radio in Philly.
— Arlene Edmonds (@AEWriter) August 23, 2023
I used to be double charged for over $300 at Hudson Titus! I known as company and did not even get an apology
— Elizabeth Freshman (@ElizabethFresh1) August 18, 2023
The grocery store stated the duplicate fees will probably be reversed in “the upcoming days” for purchasers who have been affected by the glitch.
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Wegmans, which is headquartered in Rochester, New York, presently has 110 places nationwide.